| Customer Complaint | |||
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| Respond to Sales Division | |||
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| Sales Confirmed and Filled Out Customer Complaint Sheet | |||
| Process Problem | |
Parts Problem | |
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Relative Unit Analysis |  |
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| Respond to Process Division or Relative Division, Corrective Action Revision Process Order |
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Respond to Supplier for Solving in-Stock Good | |
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| Inform Relative Unit and Revise Process Order by Corrective Plan | |||
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| Replay to Customer with Corrective and Preventive Plan in 3 Days |